René Seifert – Entrepreneur & Global Citizen

Entrepreneur, Global Citizen, Flat World, Internet, Web 2.0, Innovation, Start-Up

Archive for the 'Bangalore' Category

Visit to Parikrma Foundation in Bangalore

After Shukla Bose’s inspiring talk at TED India in Novemer 2009, I finally managed today to follow her kind invitation to visit one of the four schools which she has set up in the last six years after the inception of Parikrma Foundation. Check out the website, it’s amazingly well executed, like everything else I have seen today at the tour of  the “Adobe Parikrma Centre For Learning”. (Here is the entire picture set.)

Parikrma Foundation Bangalore: Complex

Given the top-notch organizational standard, one can tell that Shukla has spent a major part of her life in corporate life before she decided to do something that makes a true difference to others. Hence, the place is an amazing mix of high-quality education and dedication of its mostly volunteers as well as salaried full-time teachers. The right attitude for all involved seems of utmost importance for the organization.

Parikrma Foundation: Classroom

“You can’t buy passion”, explains Shukla, and leads by example how focussed and loving she treats each and every of the children, ask them questions, answers the children’s questions back, encourages critical reasoning, a healthy portion of scepticism, gives them a hug and sometimes tender kiss on the cheek.

Parikrma Foundation: Shukla Bose & Rene Seifert

Most importantly, the children feel welcome at this place and encouraged to blossom. As normal as it sounds, it is not. These children have all one thing in common: They hail from very poor families, with an average income of Rs. 800/- (~ EUR 13) per month, and would without Parikrma at best see a school from the outside.

I really like the approach Shukla and her team are taking to their programme: Instead of describing problems and design solutions, they start from a desirable result: Enable children from an underprivileged background to attend college and work their way backwards to overcoming the roadblocks to the objective.

Besides an amazing curriculum which for example is able to teach children from ground zero English in three months, it includes most importantly the family background of the kids as well. It means integrating the parents into the process to convince them of the long term benefit of a good education (lower drop-out rates) to sending alcoholic fathers to therapies and have them afterwards build and run kitchens which feed all the children during school-hours.

Parikrma Foundation: Children at Sports

After my great experience with our charity-project “Wipro Netbooks for Vatsalya” today’s visit was an eye-opener how something based on good intentions can scale into a significant changer of society like Parikrma. Shukla has in my impression done an amazing job in building a platform where new ideas and improvements are constantly absorbed, a platform which is open to the work of volunteers, some of them – which made it really sympathetic to me – guys with long hair and girls with tattoos (rather a rarity in India). These would be assigned to work in well crafted “modules”. Those can range from providing “slower” pupils a bit of teaching-tailwind within a programme of a few months to just have one educational lesson of 90 minutes on a relevant subject.

Parikrma Foundation: Classroom

If you are interested in Parikrma, my fullest endorsement to donate or help. Here is how it works:

  • Sponsoring one child per year including all expenses like books,  school-uniform, teachers’ salary to the partial rent: $500 per year
  • Sponsoring a whole class where the donor will receive regular reports on the children’s progress: $15,000 per year (30 children with $500 each)
  • Needless to mention, any amount of money is welcome.
  • Volunteering, as described above, also with people from abroad is encouraged.

For all this, ideally visit Parikrma’s website where there is more information and even the possibility to donate online.

Thanks to Shukla and her team, keep up the amazing work and let’s keep in touch. I am sure there is something where we can work together in the future.

Wipro Netbooks for Vatsalya: The New Year ahead

Happy New Year to all of you, and all the best for 2010. A quick update from my side on what has happened in the last weeks with our project “Wipro Netbooks for Vatsalya”.

  • The girls are fine, I just went to see them on December 22nd and they were – although in vast majority Hindu – very excited about upcoming Christmas. When I asked what they had learned so far with their new computers, they explained me how to start the machine, change the background colour of the desktop and equally knew who invented the micro-processor and when :-)
  • The computers are all up and running, two of them keep on disconnecting the WiFi-connection. We are in touch with Wipro based on the warranty to get this fixed.
  • Thanks to our network-infrastructure wizard Sumanth, Nokia Siemens Network (NSN) has committed a desktop computer to us, which will replace the current machine acting as the server. We are waiting for NSN to “de-frost” this desktop from its assets.
  • Although we can see initial traction of the girls interacting with the netbooks, we have decided the replace the current teacher and from April have a DAILY 2-hours curriculum. This intention reflects adequately both the importance and the potential that lies in technology-education for children.
  • Hence: If you know any reputable computer school or computer training institution in Bangalore, which would be able to provide a female teacher (against payment) on a daily bases, drop me a mail under rene.seifert [at] gmail.com

The Vatsalya Children’s Home primarily combines housing and school education for the girls whom we have been supporting in the current project. However, the institution runs in addition daily schooling for children from the surrounding slums on its compound. Shashi, the Secretary of Vatsalya, had asked me if I could support her in building a simple roof above the patio where their lessons take place. So far the kids were exposed to the burning sun, which – South India being South India – tends to be pretty hot. So I committed Rs. 15,000 (EUR 220) from our remaining funds which would allow to close the funding requirement and start with the construction work asap.

From our current financials, we therefore stand at a remaining amount of EUR 756.20 , see the overview on Google Docs. As we have the foreseeable cost of paying the teacher for the daily curriculum from April onwards, I propose to “keep the powder dry” and refrain from any new expenditure unless we get clearer visibility on this.

Wish you a phenomenal year ahead, and I will be happy to keep you updated on Vatsalya and “our girls” :-)

I invested in Reverse Logistics India (RLC)

In fact it’s already one year ago, but were were asked by the founder to keep a low profile in terms of communication in order not to attract unnecessarily competition. When I say “we”, I mean the fine group of entrepreneurs and executives from MumbaiAngels which I had joined one and a half years ago.

A few weeks back, we got the green light that communication was free. So I wanted to post a few lines on the company, the founder and why I thought it was a good idea to invest. Reverse Logistics India (RLC) operates in a space which at the first glance does not appear as sexy as promising to build the next Facebook. But I have learned well from my entrepreneurial experience that such businesses can bear an amazing business potential in combination with very healthy margins and – unlike Facebook – really make money :-)

Reverse Logistics India (RLC)

So what does RLC do? To provide a simple example: An Indian consumer buys a new mobile phone with one of the big retailers, after a few weeks well within the warranty-period the things breaks. What now? So far in India, for retailers unlike in the U.S. or Europe, the legal obligation to manage the scenario is just in the making and therefore the priority of installing a proper process rather low, whereby plenty of customers have been left behind dissatisfied. Or, the retailers did not know how design the process at all.

This is where RLC as the outsourced solution comes into place: Organizing this entire process end to end with both satisfying the customer and recouping value in mind. Concretely, the company would on behalf of the retailer handle the customer from communication, picking up the broken item from his home, delivering it to RLC’s delivery centre to finally inspecting it. The inspection can yield that the item has to be disposed of (within the legal framework of “e-waste” in India) or, if it can be repaired, resell it. Just a simple example with plenty of variations and different use-cases.

RLC, based out of Delhi, runs by now two additional operating centres out of Mumbai and Bangalore. I met the founder Hintendra Chaturvedi last year January in Delhi and was impressed by his vision how to occupy this under-served market in a big picture, yet at the same time keep a razor-sharp focus on getting traction in this extremely “execution-heavy” industry. Interestingly, Hitendra is one of these famous cases of “reverse brain drain”: He had been living in the U.S. for two decades or so, before he took an executive position to run the OEM-division of Microsoft India. There, he realized that this huge sphere of “reverse logistics” he had see in the U.S. did not exist on the subcontinent and decided to set-up his own company. Here, on LiveMint is a nicely written portrait about him along with a sound depiction of the reverse logistics-landscape in India.

We from MumbaiAngels were convinced both about the concept and the founder so that we decided to give it a go by providing the necessary seed-funding. Good to know that a year down the line, RLC has been building traction with several marquee-customers and Hitendra is step by step executing on his vision.

TED India with Inspiration for Profit and Non-Profit

Even after a week of TED India, I feel the inspiration of this unique event still hasn’t left its grip on me. On the weekend, there came via e-mail the request from the TED-team to rate the event, it took me some 10 minutes in all various categories and questions, but the last one was certainly the most important. Besides all the dissecting of single aspects of the event, the holistic question was “How would you rate your overall TED India experience?” On the given scale I gave it the best marks with “off the charts”. This applied for the venue, the Infosys Campus in Mysore, as well.

The Infosys Campus in Mysore

(All pictures of the event, here on my Flickr-set.)

What makes this event so fundamentally unique is the mix of phenomenal speakers in a broad array of disciplines combined with an extremely open discussion culture with the attendees, around 1,000. In terms of the latter: The norm is to just sit down e.g. at lunch or before a session and start a conversation with the people left and right of you. Every time, I felt it was interesting what they had to say, moreover the conversation was characterized by mutual curiosity. The topics started mostly with “what do you do” (without the sales-pitch to it) or “where do you come from”. A phenomenal review of the event which speaks from my heart here at GodInChief from my dear friend Vishal Gondal.

TEDIndia: Day 1 - Vishal Gondal & Rene Seifert

For instance during the last night at the party, I spoke to a PhD in biology who has been running a field study in South India how to reconcile the two apparently contradicting systems of wildlife conservation and that of agriculture for the neighbouring farmers. (There seems to be one …)

Plenty of such exciting conversations on how to lift the life of the underprivileged, especially through grass-root-projects which create some self-sustaining momentum. Those can have an approach of “one person at a time” to scalable models. A brief update at this point on our own charity “Wipro Netbooks for Vatsalya”: We are optimizing tiny little bits and pieces. Being an anal German we bought some buttons from felt which we installed below the table-legs to stop them rock, got some pillows for the chairs so that the very little girls would not have to have their arms at the level of their ears to reach the keyboard.

In fact, it was Petra who who took care of it during her and her husband’s Jürgen visit to Bangalore in the last weeks. Jürgen with his IT-network expertise installed a new, more robust WiFi-router which is better suited to serve 12 concurrent connections. Last, but not least: This month, the computer training started with an experienced female teacher twice a week.

Also, I would not like to withhold the official “thanking letter” from Shashi in the name of the institution.

Thanking Letter Vatsalya

What TED’s inspiration taught me or at least recalled to keep in consideration: If you do business for profit, there is always some higher calling beyond the P&L. Go out, find this mission and inspire your employees, your customers and all your other stakeholders with it. Your following will be manifold.

When you are doing well, there is ample of space of doing good. Go and understand what is what you do best in your organization. Find a way to apply a tiny portion of time and resources from it. Find a way to transfer this abilily in order to enable those who need this little kick-start before they can get lifted on their own.

That’s something I have just embodied in a recent business plan. In one year down the line I will have to be measured by my actions resulting from the easy part called words.

Funny to sick Videos from our 7 Dwarves India-Trip

Errr, I guess there was still something. It’s already one week back that the 7 dwarves finished their 7 days in South India with a memorable trip through Bangalore, Goa and Kerala. Here we are all together on the famous Wednesday flee market of Anjuna.

The 7 Dwarfs in Goa: Anjuna Flee Market

Who wants to have at all the pics, here we are, as usual I put them together on a Flickr-set. But as the tradition goes, when Dirk (“The Schornsteininger”) and I get together on the road, we produced also some new moving pictures. For one, some footage which I took back in January now found the day of light after Dirk put his magic on it with extremely neat production-technique. The “G Wave”, G for “Gay”. This one goes out to all the Indian men holding hand in the streets.

Then, fast reverse December 2008 in Dubai, the “Howard Seifendale” was born, with his first appearance “Räkling” (=lolling) in the lobby of the Raffles Dubai.

Now, the Seifendale 2009 is back. For the first time together with the Schornsteininger in front of the camera, and the “Räkling” gets more intense as ever before. Right there in the sand of Goa with leaving a legacy of sacred inscripts for the future generations to come.

I was never shy of making an idiot out of myself, but I believe even for my standards I hit a new high or low – however you like ;-)

Inauguration: Wipro Netbooks for Vatsalya – connected

We could only get here together. Today was with fullest honesty one of the happiest days of my life. When I started to conceive this project, I had a remote idea of how the picture of its accomplishment would look like. It would look like this.

Highlight: The Girls' first access to the Netbooks

All the pictures of the inauguration here on my Flickr-set. Today we solemnly celebrated in the traditional Indian way the inauguration of something new. This novelty felt like two well crafted pieces of a puzzle came together to form a harmonious whole. One the one side, the phenomenal preparation of the Vatsalya team with setting up the room, installing broadband internet connection and putting tables with chairs in place. From the other side the delivery and installation of the Wipro netbooks. Plug and play. And it just worked. Connected to the internet, connected to view through this window of the word. From Bangalore to anywhere. Therefore, to symbolize these limitless possibilities, I set Wikipedia in English as the home page on each of the 12 browsers.

Hand-Over of Netbooks: Vatsalya Orphanage

We started out in the afternoon with some more technical installation by Sumanth and Arvind. Thanks for taking time out and supporting us with your technology expertise.

Run-up to the Inauguration

It was a special pleasure for me to have my good friend Dirk Schornstein back in Bangalore, also one of the donors for the charity, who couldn’t resist the call from his first visit in December last year when the girls told him for good bye “Come back, Uncle!”. He kept his promise and brought a present which the girls had wished for: The entire collection of Harry Potter in the children’s edition.

Run-up to the Inauguration

Indians truly understand how to elevate such an event onto a spiritual level so that it is perceived and will be remembered as something special. The girls started to get more and more exited …

Run-up to the Inauguration

… when at 4.30 pm we cut the ribbon …

Cutting the Ribbon: Wipro Netbooks for Vatsalya

… and lit the holy light with offerings to the God Ganesha, prayers and chanting by the children.

Lighting the Fire: Inauguration

Then nothing could stop the girls, always in groups of 12, to sit down on the chair in front of the computers and put their little fingers for the first time in their lives onto the touchpads and see the pointer move on the screen in front of them. I will never forget their genuine joy and curiosity.

Highlight: The Girls' first access to the Netbooks

I am extremely happy to share these impressions with everybody who contributed to this project, dedicated money, time and moreover trust. In the hope not to forget anybody:

  • The 28 donors around the world who laid the indispensable financial ground.
  • The Vatsalya-team, my dear neighbour and almost sister Shashi as well as the entire board of the association who relentlessly pushed ahead from their side.
  • Wipro for the generous discount of the netbooks and its exemplary professionalism and reliability in each and every step of the process.
  • Petra (=”Petzi”) who did invaluable research work with project coordination along with her husband Jürgen.
  • And last, but not least, the 50 girls from the Vatsalya Children’s Home. Your yearning for a future provided me the momentum forward.

To all of you: This is your day. Thank you.

Good Progress with Wipro Netbooks for Vatsalya

Things are starting to fall into place. Today, I am happy to give you an update on a project and gladly include a host of “thank yous” and acknowledgements into a variety of directions which brought us significantly further. As things often go, especially in India, being connected to the right people can make a lot of things happen.

Let me start with proposing the budget allocation for the project. In the beginning I was a bit naive to just think of raising funds only for the computers, whereas there is a whole underlying infrastructure layer beneath in order to create a real functioning “solution”. Hence, the plan is to spend the donations as follows:

Budget Vatsalya Charity

UPS, by the way is the abbreviation for “Uninterrupted Power Supply”, a connected battery system to bridge the frequent power outages in Bangalore. (The spreadshirt above is also live here on Google Docs, select the link “Budgeting” on top of the page.)

As we see, there are some EUR 250 left which we plan to use prudently for some unexpected cost. Either use it for funding another year of broadband internet or as the basis for additional computers once this first solution is in a steady state. Nothing will be wasted to unnecessary expense. Promised.

Now to address with greatest happiness the bricks which have fortunately built upon each other to form the emerging building of our solution:

  • During the “Global India Business Meeting” in June this year in Munich I got to know Mr. Girish Paranjpe, the Co-CEO of the India IT-giant Wipro. I presented our project to him via e-mail and asked if Wipro would be willing to support it with a reduced rate compared to the regular retailing price. As a professional and successful organisation like Wipro works, I got a fast response from Girish. Moreover, a generally positive one along with passing the project on to his colleagues Mr. Ashok Tripathy and Mr. Sankar Pitchaiya. Therefore, I am super-happy to announce that Wipro will deliver its netbook “Wipro e.go 7F3800” to us beginning of October at a special charity rate. Wipro e.go 7F3800
    The notebook contains a couple of cool cutting-edge innovative features. Also: With it comes full- fledged solution with an established customer care-backbone in case of ever anything breaks. Thank you so much, gentlemen from Wipro, for supporting us!
  • Horst Joepen, CEO of Searchmetrics, and former co-founder of Webwasher (later aquired by McAfee), referred me to his former colleague Martin Stecher who granted us a free test-license for the Webwasher. This piece of software is supposed to filter out that sort of stuff from the web which girls between 5 and 15 years need not get in touch with. Thank you very much indeed for your support.
  • I love technology, but I never claimed to be an engineer. So in order to get the IT-infrastructure in the orphanage up and running with setting up a client-server architecture, installing the Webwasher, connecting it to the internet, Sumanth Sudheendra is volunteering us to take this into his precious and experienced technology-hands. Thanks Sumanth for allocating your free time for the good cause.
  • Last but not least, the Vatsalya Orphanage has also been active to set the ground for the advent of the computers. As I just talked to my neighbour Shashi on Saturday: The required fast DSL-broaband internet-connection has been installed by the provider BSNL at a flat-rate. Also, the simple furnishing with tables and chairs is about to arrive these days. Thanks for following up so promptly on all these action items!

Overall, things are looking good at this stage and I am very optimistic. What is going to happen next: We are looking at October 7th as the delivery date for the computers which we will connect and make operational as fast as possible. I will keep you posted.

And once more: Sincere thanks everybody for your support for making this happen :-)

EO Event: Laying out Urban Planning 2020 for Bangalore

Finishing off the day after coming from an interesting EO learning event in Bangalore about “Balancing Urban Development and the Environment” with two distinguished speakers Rajeev Chandrashekar, independent Member of Parliament, as well as Suresh Hebilkar, famous Kannada-actor and director turned environmentalist.

Mr. Chandrashekar who has taken on the big challenge of fixing Bangalore’s rotten infrastructure conceded that it has started to decline from 2000 and since then only gone from bad to worse. Compounded by the influx of more and more migrants, Bangalore has grown in the last years to a 8 million population and is expected to accelerate its growth to become a mega-city of 16 mn by 2020. Without a complete change of direction in urban planning, or better the holistic introduction of such thing, a collapse on almost any infrastructural dimension seems inevitable.

For that, he has proposed a change of law which would incur three levels of governance: First, the creation of ONE binding urban plan which is missing today (as one can tell just by looking around), second the establishment of a coordinating body for the various agencies (which does not exist today) and a partial self-governance of the regional communities through a democratically elected institution (which has been in the last years replaced by faceless bureaucrats).

What I found remarkable: Fully acknowledging the problems with politics and moreover politicians in India, Mr. Chandrashekar prefers to work with the current institutions as opposed to founding his own party. The latter might appear as a natural choice for an accomplished businessman he has been in his life. But after learning the basics of politics, he explained: “In a democracy where everyone has a voice, yours has to be the loudest to be heard and followed.”

For that, he is trying to bring as many supporters as possible behind his bold plan.

OLPC for Vatsalya-Orphanage: Scope, Focus then Scale

Yesterday, I got this comment to the presentation on Slideshare where I initially outlined the project “OLPC for Vatsalya Orphanage”. I started to answer a few lines and realized that I got drawn into some fundemental considerations which I thought it’s better to share here on my blog. This is the comment as a screenshot, my answer below.

Comment on OLPC Presentation

Thanks for your appreciation of the project. At the same, time I am not convinced that a competitive comparison between “Sugata Mitra” on the one side and “Professor Negroponte” on the other side really addresses the key question. Turning too much to this aspect, in my opinion, distracts the focus from effective deployment of OLPC laptops into a somehow dogmatic debate what in the essence are nuances.

I was surprised to learn yesterday after a phone conversation with Mr. Satish Jha, Head of OLPC India, that there are economic constraints to deliver 11 computers. Therefore OLPC India is trying to bundle at least orders of 100 computers to make it economically feasible. In other countries, the number is rather up to 10,000 minimum units. Point taken, still quite a lot of “foregone demand” in the long tail.

Back to our project at hand: There is no doubt that 50 computers for 50 children are better than 10. This however, means stating the obvious as much as: Everyone will prefer drawing an annual salary of $250,000 instead of $50,000.

The “scarcity of resources” is such a fundamental aspect in economics, that I don’t intend to bore anybody to death detailing it further. In conjunction with the all agreed “law of diminishing returns” we can’t avoid to ask the question: Is 5 times the number of computer with 5 times the capital investment 5 times as effective? I don’t think so. Therefore, after long consideration, I deliberately decided to set this project up in such a manner that we keep it to 10 computers for 50 children (plus one for the teachers to get acquainted.)

Pushing the project ahead, I also started the realize that making this admittedly small-scale project a success, other challenges need to be solved:

  • Bringing broadband internet to the orphanage which is cost effective and does not explode in cost once you come above the in India common monthly data-volume cap (=no flat-rate)
  • Installing some rudimentary furniture for tables and chairs
  • Electricity (it’s there, more rather cabling, so not really a problem)

These adjacent aspects obviously also “scale” with more and more computers, which I had barely included in the funding. (No issues, I’ll get that solved with my own money.) What I learnt as an entrepreneur is following a bold and big vision, but keeping single bits & pieces manageable. The scope of this initial project follows pretty much this path. I don’t rule out, as we move along the leaning curve and finalize this project, to raise additional funds and buy more laptops for the same orphanage.

Given the scenario which is unfolding, we will tightly keep to our initial plan to obtain 11 computers. Mr. Jha yesterday promised yesterday during our phone call that he’ll get back to me in order to let me know if and how he’s able to bundle the 11 computers into a larger lot. First and foremost, this is something we should focus to get solved.

One, for this particular project “OLPC for Vatsalya Orphanage”, but in my opinion also for “hundreds of other requests for small-scale orders to OLPC India” which Mr. Jha mentioned during our conversation.

OLPC for Vatsalya-Orphanage: Meeting the Girls

It is every time a deeply emotional journey to come to Vatsalya for a visit. Today Shashi Malpe, my neighbour and Secretary of the institution took me with her on her almost daily attendances; here she is sitting on her desk interacting with the administrative staff. (The entire picture-set of today’s visit is here on Flickr.)

Shashi Malpe with administation staff

The committed donation have all been received in the bank. I would be happy if I could announce more progress in terms of ordering the OLPC-laptops, but India being India, there are some communication issues with the allegedly responsible for OLPC in the country. I would like to keep this statement as diplomatic as I can and rather work behind the scenes to get the ball finally rolling. Overall, there is not the slightest doubt that we will place 11 computers on the also-yet-to-be-installed desks of the orphanage here:

Upcoming computer Room for OLPC laptops

This room until a few days back had been the dormitory of the orphanage which has been shifted on the other side of the building. Here, a terrace has been repurposed into becoming the new dormitory.

Dormitory of Vatsalya

It is here every morning at 5.30 am that the 50 girls from the age of 5 to 19 years start their day with meditation and prayer before they take responsibility for the cleanliness of their space. After breakfast, school starts at 8.30 am and ends at 3.30 pm – with a lunch break in between. The children take a small rest with tea, before then have another lesson of special schooling with additional teachers from outside. Then homework, dinner and at 10.30 pm the lights go off.

Good bye Picture with the Vatsalya girls

What might sound quite demanding, is certainly a disciplined approach to education. What I always appreciated at Vatsalya, and why I selected this institution for the OLPC-project, that the girls still get their space to be children with dancing, music and painting to play and foster creativity at the same time.

We were happy to announce the OLPC-project to the girls where I felt particularly honoured mentioning my friends from around the world who are supporting this initiative. The girls are really, really looking forward to the arrival of the laptops. I will push as fast as I can to make it happen. Last but not least, a little 1 min-video I put together with the girls to give you a real-life experience. When I see the girls so curious and engaged, then I know that this project is the best thing we could start off.

Next Page »